From the monthly archives:

February 2008

the social horizon

by Aziz Poonawalla on February 27, 2008

Does the inherent limit on human interaction group size apply to online social networks?. That limit is called “Dunbar’s Number” and is estimated to be ~150, based on observations of social networks among primates and then extrapolating to humans taking increased brainpower into consideration. An intriguing piece in the WSJ asks whether online social networks are still bound by Dunbar’s number or whether technological innovation might permit us to exceed it:

But there is reason to believe that the social-networking sites will enable their users to burst past Dunbar’s number for friends, just as humans have developed and harnessed technology to surpass their physical limits on speed, strength and the ability to process information.
Robin Dunbar, an Oxford anthropologist whose 1993 research gave rise to the magical count of 150, doesn’t use social-networking sites himself. But he says they could “in principle” allow users to push past the limit. “It’s perfectly possible that the technology will increase your memory capacity,” he says.

The question is whether those who keep ties to hundreds of people do so to the detriment of their closest relationships — defined by Prof. Dunbar as those formed with people you turn to when in severe distress.

The problem here is the definition of the word “relationship”. Dunbar’s definition of “closest” is just one of many possible ones, and the various definitions might well overlap. But does that mean that business relationships are excluded from Dunbar’s limit? If so, then you might expect to see many more contacts on LinkedIn, which caters to a business networking model, than on Facebook which is primarily stalker heaven. LinkedIn is approaching critical mass in terms of network effect; RWW found over 80% of their business contacts already using it, for example.

There are surely other models one could employ to map relationships: blogrolls, chat client lists, twitter fans/friends, etc. I think any one of these – or a weighted combination of all of them – would be good data sets to see whether Dunbar’s number truly holds online or not.

The reason why it is important to consider is because if it does hold (or if indeed there is any limit at all) then that substantially undermines the argument that the social graph is a construct of unlimited utility for search personalization or the semantic web. If anything, the social graph could well become an obstacle to finding information rather than an asset. Everyone keeps talking about search “personalization” but that’s a synonym for search filtering; filtering is a lossy process, you are discarding data. Optimal search wouldn’t define the best result as the most “personal” but rather the most “relevant” – and often that ight well be data lying far eyond the cozy confines of your social graph. In fact, assuming that you are searching for something you don’t know, it’s more likely to be outside than inside.

Human nature eing what it is, people might not even realize that their newly personalized search results are less relevant!

{ 0 comments }

email the google-killer?

by Aziz Poonawalla on February 23, 2008

Fascinating numbers via Bernard Lunn at RWW about the true market share threat to Google of a Microsoft-Yahoo merger:

Email is 49% of Impressions. Portals and Search Engines is 10% by contrast. This is some free data from Nielsen-Netratings. click on Top Site Genres.

56% is Microsoft and Yahoo combined market share of webmail. Gmail is down at 7%. This data is via Fred Wilson’s back of envelope calculations.

And as far as email goes, Lunn notes that Hotmail is a dying joke and that Yahoo’s email product is superior:

Hotmail has lagged terribly. Most people who used it would not return, I cannot imagine who would switch (an AOL user maybe) and most people already have email. So it is a lost cause. One major reason it lagged IMHO was Microsoft fear of cannibalizing Outlook. So they won’t offer the features that users want that both Google and Yahoo have been rushing to fill. Yahoo is reputed to have the most “Outlook-like” interface and that matters massively to people making the switch.

Microsoft will probably do the smart thing and let the Yahoo team run with email. Hotmail will die as a separate brand, eventually.

It should also be noted that Yahoo acquired Oddpost in 2004, which is now the foundation of their webmail platform (and note, Yahoo mail didn’t spend long in beta, unlike Gmail which embarrassingly remains in beta mode even after the official launch in 2005.

Yahoo’s email is superior to Gmail in almost every respect except for chat integration and email conversation grouping. Yahoo’s feature set includes disposable email addresses, drag and drop, and tabbed viewing. As Lunn notes, the potential for monetization is there, both in displaying standard contextual ads as well as the option to pay Yahoo $20/year for increased storage and ad-free viewing. But what about email search?

Yahoo’s email search is truly innovative. When you type a search term, a separate pane open up and gives you additional search refinement options. Click on the thumbnail below to see how it works:

yahoo mail

Here’s a closeup of that search pane:

yahoo mail search

It’s amazing how functional and useful this is after a while. It’s also easy to see how this could be a vector for additional monetization. It’s not hard to see how Yahoo could place ads below the preview pane and search-specific ad results in the search refinement pane, even for paying customers like me (free Yahoo mail puts ads at the top of the page, and inserts text on outgoing mail in the footer but obviously this hasn’t impacted their market share.)

And as for integrated chat, since MS messenger and Yahoo Messenger already talk to each other, we can expect that the mail client won’t be static on that front either.

So, 49% and 56% indeed. It’s not hard to see why Microsoft is going after Yahoo, or why Google is afraid.

{ 0 comments }

Semantic authoring

February 21, 2008

RWW argues that for the Semantic Web to really take off, content-management systems need to incorporate semantic markup. They argue,
Allowing authors or readers to add tags to articles or posts allows a measure of classification, but it does not capture the true semantic essence of the document. Automated Semantic Parsing (especially within a given domain) [...]

Read the full article →

social search skepticism

February 20, 2008

Last summer, there was a dust-up between several high-profile “web 2.0″ personalities that made for interesting reading. It started with Robert Scoble, who created a three-part video essay provacatively titled “Why Mahalo, TechMeme, and Facebook are going to kick Google’s butt in four years“. Scoble is obsessed with the idea that search engine optimization (SEO) [...]

Read the full article →

wordpress folksonomy progress

February 15, 2008

The experiment of adding Scott’s WP_Folksonomy plugin to my blog has been a success so far. My blog, haibane.info, is by no means a giant traffic draw but it does have enough that the userbase has been adding some tags of their own. I have at least one user (Scott himself?) who reliably adds tags [...]

Read the full article →

Foldershare

February 13, 2008

I’m starting a new category, called “cloudware” which is how i intend to refer to software that runs in the cloud. This will be my way of documenting what cloudware I actually use and fine useful.
Fitting then that the first entry here is for Foldershare, a beta service from Microsoft that is stunningly simple [...]

Read the full article →